Shipping and Returns

Shipping Information

All orders are freshly made and shipped on Mondays & Tuesdays (excluding holidays).

Shipping Rates - United States

  • Free Shipping on all Sea Moss Gels in mainland/continental US
  • Express Shipping: $60
    Delivery in 1–2 business days after your order ships on Monday or Tuesday.
  • Standard Shipping: $6.45 for any amount of Sea Moss Body Care Products

Orders are shipped via USPS or UPS, depending on what is most suitable.

*Shipping rates do not apply to wholesale orders. Wholesale shipping is determined separately.

Shipping Time

Standard transit time is 2–4 business days.

Refund Policy

Our products are perishable and made for consumption, so all sales are final.

If you receive a damaged item, please email support@cgi-green.com with a photo of the damaged product within 7 days of receiving your order. This helps us resolve the issue quickly.

Return Policy

Due to the nature of our perishable items, we do not accept returns. Please email support@cgi-green.com with any concerns, and we’ll gladly assist you.

Subscription Cancellation

To cancel a subscription, email us at support@cgi-green.com at least 2 days before your next shipping date.

Order Cancellation

Retail order cancellations (before shipping) incur a $15 restocking fee.

Wholesale order cancellations have a 15% restocking fee.

Orders that have already shipped cannot be canceled.

Incorrect Addresses

For the input of incorrect addresses in orders that has been shipped. We can reship you freshly made products, all we advise is customers would be required to pay for shipping.

Please ensure that your address is correct at all times.