Terms and Conditions

CGI Green Terms & Conditions

Last updated: [1st June 2025]

1. Acceptance of Terms

By accessing or ordering from CGI Green (www.cgi-green.com), you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Shipping & Returns Policy, and Disclaimer. If you disagree, please do not use our website or services.

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2. Products & Availability

All product descriptions, images, specifications, and prices are subject to change at any time without notice .

We reserve the right to limit quantities, refuse or cancel orders at our sole discretion — including those that appear fraudulent.

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3. Ordering & Payment


Orders are accepted upon payment authorization. We may decline or cancel orders for any reason, including suspected fraud or inability to fulfill.

Prices and availability are as listed at the time of your order. Shipping costs and applicable taxes will be added as noted during checkout.

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4. Shipping & Delivery

Orders are typically fulfilled on Monday and Tuesday, freshly made for quality .

Products (especially perishable items) are insulated with ice packs and packaging designed to stay fresh during transit.

Delivery times may vary based on shipping options and destination. Any delays or issues will be communicated via your email.

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5. Returns, Exchanges & Cancellations

Returns are handled per our Shipping & Returns Policy (linked on our site).

Contact Support within [7 days] of receipt to report issues you may have experienced.

Customized or perishable goods (e.g., gels made to order) may have restrictions — refer to the Returns Policy for specifics.

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6. Subscription Services

For recurring orders (subscriptions), you can manage or cancel via our subscription portal.

Subscription changes (like delivery frequency or product mix) should be made before the next billing cycle.

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7. Intellectual Property

All content on this site—photos, text, logos, trademarks—is owned by CGI Green. Unauthorized use is prohibited.

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8. User Conduct & Prohibited Uses

You agree not to misuse the site (e.g., hacking, malicious activities, violating laws).

You are responsible for maintaining confidentiality of your account credentials.

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9. Disclaimers & Limitation of Liability

Products are not intended to diagnose, treat, cure, or prevent any disease.

Statements on this site are not evaluated by the FDA, except where specified .

CGI Green disclaims all warranties to the fullest extent permitted by law.

In no event shall CGI Green or its affiliates be liable for indirect damages beyond the cost paid.

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10. IndemnificationYou agree to indemnify and hold harmless CGI Green, its employees, and partners from any claims, damages, or liabilities arising from your use of the site or violation of these terms.

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11. Governing Law & Jurisdiction

These Terms are governed by the laws of [Florids USA]. Any disputes will be resolved exclusively in courts located in [Winter Haven/Polk County].

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12. Changes to Terms

CGI Green reserves the right to modify these Terms at any time. The “Last Updated” date will reflect changes. Continued use constitutes acceptance.

 

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13. Contact Us

If you have questions or concerns about these Terms, please contact:

support@cgi-green.com

Product Questions

What is sea moss and what are its health benefits?

 Sea moss is a natural type of red algae harvested from the Caribbean Sea. It’s valued for its rich content of essential nutrients that support overall health. People use sea moss to help boost immunity, improve digestion, support thyroid function, and promote healthier skin and energy levels.

What ingredients are used in your sea moss gel?

 Our sea moss gels are made with 100% wildcrafted sea moss and blended with natural, high-quality fruit ingredients for flavor and added benefits.

Are your products organic or wildcrafted?

 Yes, we use only wildcrafted sea moss, responsibly harvested from its natural environment without artificial additives or preservatives.

Is sea moss gel safe for children or pregnant women?

 Sea moss is generally safe for children ages 5 and up. However, if you are pregnant or nursing, we recommend consulting your healthcare provider before use.

How should I store sea moss gel after opening?

 To maintain freshness and quality, keep your sea moss gel refrigerated at all times, whether opened or unopened.

What is the shelf life of your sea moss gel?

Each jar typically stays fresh for 14 days in the refrigerator. For longer shelf life, we recommend transferring to a freezer-friendly container for up to 3-6 months of freshness in the freezer.

Can I consume sea moss gel daily? How much should I take?

 Yes, sea moss gel can be taken daily. We recommend a serving size of 2 tablespoons per day for optimal results.

Usage Questions

How do I use sea moss gel in my daily routine?

Our sea moss gel is incredibly versatile. You can eat it straight from the jar or add it to smoothies, teas, coffee, soups, sauces, stews, and more.

Can I cook or bake with sea moss gel?

Absolutely! Sea moss gel acts as a natural thickener and can be incorporated into soups, baked goods, and other cooked recipes.

What does sea moss gel taste like?

Our fruit-infused sea moss gels carry the natural flavor of the added fruits. The plain version has a mild, ocean-like taste.

Shipping & Orders

How long does shipping take?

We ship orders every Monday and Tuesday. Delivery within the U.S. typically takes 2–4 business days.

Do you offer international shipping?

Yes, we ship our non-gel products internationally—including dried sea moss, sea moss soap, sea moss supplements and elderberries. Sea moss gels are available only within the U.S.

Will I receive a tracking number for my order?

Yes, all customers receive email updates with tracking information once their order is shipped.

What should I do if my order arrives damaged or spoiled?

If you experience any issues with your order, please contact us at support@cgi-green.com. Our team will promptly assist you.

Quality & Safety

Is your sea moss tested for purity and heavy metals?

Yes, our sea moss undergoes and multiple phytosanitary inspections to ensure it meets the highest standards of purity and safety.

Where is your sea moss sourced from?

We sustainably harvest our sea moss from the pristine waters surrounding St. Lucia in the Caribbean.

Are your facilities FDA-approved?

Yes, our processing facility in St. Lucia is FDA-approved and follows strict quality control standards.